Legal notice

Ascend Soles™ Terms and Conditions

General Information

This website is operated by Ascend Soles™. Throughout the site, the terms “we,” “us,” and “our” refer to Ascend Soles™.

By accessing this website and placing an order, you agree to be bound by these Terms and Conditions.

Contact Information

Email: 

supportascendsoles@gmail.com

Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

Products & Pricing

All prices displayed on this website are listed in USD unless otherwise stated.

We reserve the right to:

  • Change prices at any time without notice
  • Correct pricing errors or inaccuracies
  • Modify or discontinue products without notice
  • Cancel orders affected by pricing or technical errors

Payment

We accept secure payment methods available at checkout, including major credit cards and other supported payment providers.

All payments are processed securely at the time of purchase.

Ascend  does not store your payment information.

Order Acceptance

We reserve the right to refuse, limit, or cancel any order at our discretion, including but not limited to:

  • Suspected fraud or unauthorized transactions
  • Errors in pricing or product information
  • Payment authorization issues
  • Abuse of promotions or refund policies

If your order is canceled after payment has been processed, a full refund will be issued to the original payment method.

Shipping

Delivery times are estimated and may vary depending on destination, customs processing, carrier delays, or other external factors.

Ascend is not responsible for shipping delays caused by:

  • Shipping carriers
  • Customs
  • Weather conditions
  • Incorrect shipping information provided by the customer
  • Circumstances beyond our control

Customers are responsible for any customs duties, taxes, or import fees required by their country or state.

Returns & Refunds

Please refer to our Refund Policy for detailed information regarding refunds, returns, and eligibility requirements.

Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Branding
  • Images
  • Videos
  • Graphics
  • Product descriptions
  • Website design
  • Text and content

is the exclusive property of Ascend Soles™ and may not be copied, reproduced, distributed, modified, or used without prior written permission.

Unauthorized use may violate copyright, trademark, and other applicable laws.

Limitation of Liability

To the fullest extent permitted by law, Ascend Soles™ shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or misuse of our products or website.

This includes, but is not limited to:

  • Loss of profits
  • Loss of revenue
  • Loss of data
  • Personal dissatisfaction
  • Delays or interruptions in service

Our total liability shall never exceed the amount paid for the purchased product.

Product Disclaimer

Ascend Soles™ products are intended for comfort, appearance, and lifestyle purposes only.

Individual results and experiences may vary.

We do not guarantee specific height increases, physical outcomes, or personal results.

Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition.

Use of our products is at your own discretion and risk.

User Responsibility

You agree to provide accurate, current, and complete purchase and account information.

Ascend  is not responsible for issues resulting from incorrect billing, payment, or shipping information submitted by the customer.

Chargebacks & Payment Disputes

If you experience any issue with your order, we kindly ask that you contact our support team first at:

supportascendsoles@gmail.com

before initiating a chargeback or payment dispute.

Ascend  reserves the right to dispute fraudulent, abusive, or unjustified chargebacks and may provide relevant evidence to payment processors.

Privacy

Please review our Privacy Policy for information regarding how we collect, use, and protect your personal information.

Changes to These Terms

We reserve the right to update, modify, or replace these Terms and Conditions at any time without prior notice.

Changes become effective immediately upon being posted on this website.

Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with applicable laws and regulations of the United States.

Contact

For any questions regarding these Terms and Conditions, please contact:

supportascendsoles@gmail.com